BBI Consultants
Terms and Conditions

1. About these Terms

These Terms & Conditions ("Terms") apply to your use of our website and, where relevant, to the provision of our services. By using our website you confirm that you accept these Terms and that you agree to comply with them.

If you do not agree to these Terms, you must not use our website.

2. Other terms that may apply

These Terms should be read together with our "Privacy & Data Protection" document and any cookie information presented on the website.

If you engage us for services, additional terms may apply (for example, an engagement letter, statement of work, proposal, or invoice terms). If there is any conflict, the signed engagement terms will prevail for that engagement.

3. Who we are and how to contact us

This website is operated by BBI Consultants Limited ("BBI", "we", "us" or "our").
Registered office: 27 High Street, Graig, Pontypridd, Wales CF37 1QX, United Kingdom.
Email: info@bbiconsult.com.
Phone: +44 79 5763 8728.
Company registration number: 16668793.

4. Changes to these Terms

We may amend these Terms from time to time. Every time you wish to use our website, please check these Terms to ensure you understand the terms that apply at that time.

We may also update and change our website from time to time to reflect changes to our services, our users’ needs and our business priorities.

5. Website availability and access

We do not guarantee that our website, or any content on it, will always be available or uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our website without notice.

6. Acceptable use

You agree not to use our website:

• in any way that breaches any applicable local, national or international law or regulation;
• in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
• to transmit any unsolicited or unauthorised advertising or promotional material (spam);
• to knowingly introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;
• to attempt to gain unauthorised access to the website, the server on which the website is stored or any server, computer or database connected to it.

7. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our website and in the material published on it. You may print off one copy, and may download extracts, of any page(s) for your personal use and you may draw the attention of others within your organisation to content posted on our website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way.

8. No reliance on information

The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our website.

9. Our services

Any service descriptions on the website are indicative and do not constitute a binding offer.

Where you instruct us, the scope, deliverables, fees and timings will be agreed in writing (for example, in an engagement letter, proposal or statement of work).

We may work with, and/or introduce you to, third-party providers (including corporate service providers, lawyers, accountants, auditors, banks and registered agents). Third parties may have their own terms and conditions, fees and processes.

10. Your obligations and KYC/AML checks

To comply with applicable laws and third-party requirements, we may need to collect identification, verification and due diligence information (commonly known as KYC/AML checks). You agree to provide accurate, complete and up-to-date information and to promptly update us if anything changes.

We reserve the right to refuse or stop providing services if required information is not provided, if we suspect unlawful activity, or if continuing would breach applicable laws, sanctions or policies.

11. Fees, payments and refunds

Fees will be confirmed in writing. Unless stated otherwise:

• invoices are payable upon receipt; and
• third-party costs (including government fees, notary fees, registered agent fees and bank charges) are payable in addition.

Where any refund is offered, it will be limited to amounts we have received for our services and will exclude third-party costs already incurred or committed.

12. Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.

Subject to the above, to the maximum extent permitted by law, we exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it.

We will not be liable for any loss or damage (whether in contract, tort (including negligence), breach of statutory duty or otherwise) arising out of or in connection with:

• use of, or inability to use, our website; or
• use of or reliance on any content displayed on our website.

If you are a business user, we will not be liable for: loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss.

Our total aggregate liability to you for any claim arising out of or in connection with a specific paid engagement shall not exceed the fees paid to us for that engagement (unless a different cap is agreed in writing).

13. Viruses

We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

14. Linking to our website

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

We reserve the right to withdraw linking permission without notice.

15. Third-party links and resources

Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

16. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, subject to any mandatory legal rights you may have.